Return & Exchange Policy
We want you to believe in our products as much as we do! If you are not completely satisfied with your purchase, we will do everything we can to fix it! Please review our return, refund and exchange policies below for all skinfixinc.com purchases.
Products must be returned within 30 days from the date of purchase, be in new or gently used condition, and be accompanied with a proof of purchase. All returns are subject to validation and approval at our discretion.
Skinfix.com purchases can be easily returned by mail with our pre-paid shipping labels. Shipping costs associated with your order are not eligible for refunds.
To return or exchange your purchase, please follow these steps:
Contact us at firstname.lastname@example.org (or call us at 1-877-793-3877) to let us know of your experience. Please include your name and a proof of purchase.
- Print your FREE return label sent to you by us.
- Pack your returned/exchanged items safely in a secured package, attach your pre-paid shipping label and mail your items using the shipping company provided to you by us.
For Returns, please allow 4-6 weeks to receive your cheque by mail for your refund.
For Exchanges, we will confirm the tracking number and the date in which you should expect your new product(s).